Shipping policy
FSTS Shipping Policy
We are committed to delivering your luxury pieces safely and promptly.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Shipping Rates & Delivery Times
| Destination | Method | Estimated Delivery |
|---|---|---|
| Vietnam | Standard (Tiêu chuẩn) | 2–5 business days |
| Vietnam | Express (Nhanh) | 1–2 business days |
| Nigeria & Africa | International | 7–21 business days |
| USA, UK, Europe | International | 7–14 business days |
| Rest of World | International | 10–21 business days |
Tracking Once your order ships, you will receive a tracking number via email. Allow 24–48 hours for tracking to update.
Customs & Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in our prices.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, contact us immediately at info@fstsstore.com or WhatsApp +84365908648 with your order number and photos.
Important Note Delivery times are estimates and may vary due to customs delays, weather, or courier issues beyond our control.